[chrisplough]

Satya and Suresh,

I've just verified this in a fresh install of OTM v5.5 CU3 and get the same NullPointerException:

java.lang.NullPointerException

java.lang.NullPointerException
at glog.webserver.managerlayout.WritePresentationToFi le.escapeGidForFile(WritePresentationToFile.java:6 23)
at glog.webserver.custscreens.CustScreenUtil.formatJs pPath(CustScreenUtil.java:294)
at glog.webserver.custscreens.CustScreenUtil.getStyle SheetEditString(CustScreenUtil.java:147)
at glog.webserver.custscreens.CustScreenManagementSer vlet.getStyleSheetEditString(CustScreenManagementS ervlet.java:231)
at glog.webserver.util.AbstractManagementServlet.getD ocument(AbstractManagementServlet.java:509)
at glog.webserver.order.custscreen.OrderReleaseCustMa nagementServlet.getDocument(OrderReleaseCustManage mentServlet.java:24)
at glog.webserver.util.AbstractServletProducer.proces s(AbstractServletProducer.java:81)
at glog.webserver.util.BaseServlet.service(BaseServle t.java:614)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at glog.webserver.screenlayout.ClientSessionTracker.d oFilter(ClientSessionTracker.java:54)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at glog.webserver.util.SetCharacterEncodingFilter.doF ilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:17
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:14
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run()V(Unknown Source)

From the error, it appears that the code fails while trying to write out some presentation file, most likely to the $OTM_HOME/apache/htdocs/<some_path> directory on the OTM Web Server. I double-checked permissions, but they don't appear to be the issue.

I'd recommend opening an SR with Oracle on this issue. If you get a resolution, please post the results here.

Thanks,
Chris