[ravintag]

Hi,

The below could be few check points for these kind of situations:

1. is there service time defined between final destinations in the rate service.

2. what is the basis of rate costs - is it equipment and if so have you defined different rate costs for different equipments. (i.e., check the cost factor in the TL mode and LTL mode)

3. Try doing force merger by selecting shipments to be merged and clicking on the Merge shipments in ACtion and if it cannot merge then it will throw the exact error why it is not able to do so and that will help in your debugging.