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Old December 13th, 2007, 23:43
bmj_23 bmj_23 is offline
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Re: Tender - acceptance / rejection

Hi - I would take a look in the OTM logs to see if you can find a more detailed message that will explain the issue. For the standard OTM software, having a SERVPROV user accept a tender should not be problematic.

Without seeing the more detailed log files, I would check the configuration, on your GLOG domain, of the Workflow parameters (Business Process Automation > Power Data > Event Management > Workflow Parameters) and make sure that is set up correctly. If you have set up a new mode for example, and that mode is on this shipment, you will need to set up these Workflow Parameters accordingly.

Re-post the detailed log files if you are still seeing issues.
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