[james_foran]

Sounds like the Cache needs to be updated. There are a few ways to fix this:

a) Open the USER record in OTM and select FINISH.

b) Re-start the Application and webServers

c) User the Clear Cache servlet...
http:///GC3/glog.webserver.servlet.cacheclear.CacheClearServle t

Not sure if option c will work. You will need to test this out.

Hope this helps,

Regards,

James Foran
Toll Solutions