[AlejandroBarba]

Hi,

Besides the ",", the "." can also cause some problems since OTM cannot identify the domain in the GID.

I have seen issues with special characters in the integration layer so I would recommend staying away from them as much as possible.

Most elements in OTM are changed and stored using upper case characters but elements created through a CSV or XML upload can contain lower case characters and that would make them impossible to find within the application.

My final comment is about the "_" which is also a wild card for only one character, I have not seen any issue in the application but it is important to note that it can pull more results that desired. For example, a search for a Location named SAN_DIEGO_921 may pull the records:
SAN_DIEGO_921
SAN DIEGO_921
SAN DIEGO 921
SAN_DIEGO1921

Hope this helps,

Alejandro B.