[otmrookie]

Hi all,

We have a scenario where a truck is being turned away after showing up at our facility due to inventory/manufacturing delay, so there would be a penalty assessed by the carrier for not using the truck. There is a possibility that we may have to re-plan the order which means we would have to unassign the order from the shipment first. My question is how can we account for the penalty charge on the original shipment because as soon as we unassign the order from shipment, the shipment record is deleted. Thanks for your help!