[sknmail@rediffmail.com]

Hi Nick and Naveen,

As said by Nick I also agree that the approach taken by Naveen is not advisable, however for the sake of completion of Naveen's configuration for the custom class to be recognizable by OTM, you need to put some entry in web.xml located in $OTM_HOME/glog/gc3webapp/WEB-INF folder.

However Naveen as per my understanding, after every application of OTM patches, you may have to reconfirm the entries for your class are present in web.xml

I hope this information may help you.

Regards,
Suresh