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Old August 26th, 2008, 15:06
nikesh mohanlal nikesh mohanlal is offline
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CustScreens not working

Hi All,

Version: 5.5 CU4
Urgency:Yes

The client is using reverse proxy.When we click on the 'new' button from the finder screen,we are unable to get the new screen.We get some error like:'
Forbidden

You don't have permission to access /sci/sci/servlets/ShipmentCustManagement/1219759439747 on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request'

The '/sci' is used as a 'glog.webserver.urlprefix' property.
What I see is that the above property entry comes two times,instead of once. and thus the user is unable to view the correct screen.This behavior is for all the screens which uses manager layouts only.

Kindly let me know what would be the cause of the issue.

Thanking and regards,
Nikesh.
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