Nikesh,
This is a common issue when working with the reverse-proxy feature of OTM. Your reverse proxy is not configured correctly to work with OTM and is failing to strip out the URL prefix before passing the URL back to OTM. The reverse-proxy needs to be configured so that the chain of communication is as follows:
- Browser sends
- GET /sci/servlets/ShipmentCustManagement
- Reverse proxy receives
- GET /sci/servlets/ShipmentCustManagement
- Reverse Proxy sends
- GET /servlets/ShipmentCustManagement
- OTM receives
- GET /servlets/ShipmentCustManagement
Alternately, if your reverse-proxy supports it - you can try to access OTM without using the URL prefix (glog.webserver.urlprefix).
--Chris