[james_foran]

Hi Jay,

We use the Notify contact, however, rather than email, we use Message Center. THis writes the message into the PROBLEM database table, which you can then report on an analyse.

We created our own Stylesheet Profile also, which was based on the SHIPMENT_EVENT_BY_FAX style template, as this is plain text, and much easier to report on.

Sending these messages to the Message Center also ensures that everyone has visibility to the error, rather than just the mail recipient.