| Re: Business Monitor Alert
The basic answer is that you cannot send output from Automation agents to the Business Monitor.
Automation Agents can be used to notify contacts, or groups of contacts, involved parties etc when a particular event is triggered. In the majority of cases, clients use email as the communication method to do that.
If you dont want to use email, then you could consider using the OTM Message Center. That is a supported communication method on contacts and the message would be then viewable from within the OTM application for the relevant user. There is a lot of documentation in the online help on configuring the Message Center. |