[bmj_23]

Hi, its not clear from that log file exactly what the issue is but it looks like OTM is failing to find a valid rate for the shipment that you are trying to create by adding the OM to the existing shipment.

This may be a problem with the rate that OTM is trying to use to rate the shipment, indicated by the text "rate engine result 1 was filtered out due to rate service constraint" in the log file.

I would think the best way to resolve this is to log an SR. There is nothing I am aware of in the set up you have explained which should prevent this action from working.