| Re: Business process in using OTM
OTM does not really have "standard" business processes. The way that the application is implemented is by designing your required business processes and then designing and configuring the integration, workflow and data that you need to support that.
Of course, to do that well, you need a clear understanding of your required business processes (typically a role led by the client) and individuals who can understand those required business processes and design / configure the application accordingly (typically a role led by the OTM functional team).
If you want to kick start your understanding of the application, my advice would be to first get to grips with the different objects (order base, order release, shipment, invoice, etc) and the relationship between them which is typically guided by automation agents. |