[priyamvada]

Hi,

I am doing a multileg shipment, after creating rate records and everything, when i am giving the source and destination location details in rate inquiry my rates are populating.

But when i am checking on route and rate its showing an error as no rate/route offering is matched. But after i did the order release i checked in create buy shipment show routing options, it is taking the valid itinerary and showing the best costs also.

Can any one help me how to use rate & route in rate inquiry screen.


Thanks & Regards
Priya

[tangfj]

Hey Priya, as far as I know, the RIQ tool does not work with multi-leg.

[nipunlakhotia]

Hi,

For multi-leg scenario, RIQ can be used to determine rates for individual legs only. RIQ will not give any results for initial source to final destination ( as there would not be any direct rate defined for this lane).

To test multi-leg scenario from rating stand point, "Show rates & routes" option in RIQ can be used. It will display rates for each leg in matching multi-leg itinerary ( only if everything else is properly configured)

[priyamvada]

Hi Nipun,

Thanks for the reply. I have not tried from source to final destination, i have tried on each leg only. But still its throwing an error.

Can you please suggest how can i acheive this?

Thanks & Regards
Priya

[bmj_23]

Can you post some screen shots to show the error you are seeing ? RIQ is capable of showing both single leg and multi leg itinerary scenarios assuming you have all of the rates etc set up correctly.

[nipunlakhotia]

Hi Priya,

If each leg is also throwing error, then definitely something is wrong with your Rate Offering/Rate record/ Rate Service/Rate distance.

Please re-check them (for each leg).

Note:
RIQ results are not dependent on itinerary configuration; thus something wrong with rate setup only