[moshe]

I find "SMS" in the Notification tab of the contact screen."SMS" is available in the Com Method ID/Com Method dropdown.Does otm pick up the values entered in Phone1,Phone 2 of the contact screen and send SMS directly tto Mobile.How do I make use of this functionality to send SMS from OTM to mobiles.

[bmj_23]

Moshe, I think you will find that "SMS" appearing in that com method drop down is just an entry on the com_method table - nothing more nothing less. As far as I am aware, there is no "functionality" in OTM to send SMS directly to a phone - you have to go via a 3rd party supplier that can take the email from OTM and convert it in to an SMS message for you.

Chris Plough says the same thing in this post http://www.otmfaq.com/forums/f12/sms-email-568/ (Sms And Email)

Let me know if you find out anything different.

[chrisplough]

Agreed - I worked on the technical portion of OTM and understand the mechanisms that OTM uses on the back-end to send out communications. Currently the only mechanism is SMTP email -- which is used for emails, sms (through an sms email address), and faxes (through a fax gateway like FAXMaker or RightFAX). In each of these cases, OTM just sends out a specially formatted email and expects a gateway or 3rd party product to do the translation.

--Chris