[Hinko]

Hi,

Is there an overview of the order lifecycle in OTM? I find it very hard to find proper process flows for OTM.

[joecallan]

Typically the Transportation Business Process would flow as follows:

1. A Transportation Order is created in OTM (may flow in via integration)
2. A Planning Optimization Process occurs in OTM
3. Step 2 Creates Planned Shipments
4. A Tendering/Booking Notification is sent (flows out via email or integration)
5. The Carrier Accepts/Declines the Tender (flows in via UI or integration)
6. Upon Acceptance the Shipments are Confirmed (flows out via integration)
7. Actual Shipment Events are collected (flow in and out via integration)
8. Freight Cost Settlement and Billing occurs (flow out via integration)