[kparsons]

I noticed in v5.0 there is a Claims module under Settlement, is anybody utilizing it? I also noticed that it only reports Damage, does 5.5 or 6.0 plan to add Shortages on delivery as well?

[cstarks]

Bump......

[bmj_23]

As far as I am aware, the claims functionality was written for a particular client to handle their processes around claiming for the damage to the goods they were shipping. For what that particular client wanted to do, I think it meets their requirements quite well.

Whether it meets your requirements (or whether there is another approach within OTM) will obviously depend on your particular requirements.

[divya_tewari]

Hi All,

I want to know how is Claims in OTM connected to other Financial objects in OTM like Invoice or Voucher.
Is there a way to adjust Cost of Damage described in Claims Manager in the Invoice created for that Shipment? Or is there a way to adjust the Damage Cost in the Customer Bill? once the Damage Claim is verified?

Please let me know if anyone has worked on such a scenario.

Thanks

Regards,
Divya