| Event Time check Hi, I need a little help from the group. For specified pick up and delivery appointment windows, is it possible to ensure that the user is forced enter a reason for delay? (for v 5.5) for eg. Pickup window for shipment is specified as Early Pickup - 2 pm and Late Pickup 5 pm, The user enters the shipment status as Picked Up and selects No Error as the Reason Code. The user then selects the Pick up time as 7 pm. WHEN the user clicks Save - OTM should have a pop up that informs the user that there is a deviation/delay and No Error cannot be entered. Alternatively, can we force OTM to ensure that in case of a deviation, it must select Delay as the Reason Code.
Someone hinted that action checks may help, but I'm not too sure abt that. |