[Pankajkum]

The shipment created contains Hazardous items.
When this shipment is tendered - I need a notification to be sent to the service provider.

I do see an Hazardous flag at the shipment level but how to enable / get it checked ?

I did setup an automation agent - where on event (shipment tender - sent) saved condition : Hazarditem (which is based on item query) I set an action to notify service provider. But this is not working.

Is there any way - to get the hazardous flag updated at the shipment level or how to send a notification on shipment tendering.

Thx for your help.

thx and rgds,
Pankaj

[Srivathsana]

Hi Pankaj,

You can go with the agent event "SHIPMENT TENDER - SENT"..Functionally,this event is triggered after the tender is initiated..
If the problem is with triggering the agent,the logs can help you check whether the agent is getting triggered..it is also a possibility that the Saved condition you are using on Item is stopping the process,based on whether the Item you are using in your shipment is hazardous or not..

You can use a sql update to set the "IS_HAZARDOUS" flag in the Shipment table.Sequentially,you can also notify the servprov by ensuring that the contact details are perfect...

Please post again should you require more info ...