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Installation and Upgrades Getting past the first step - installing and upgrading OTM / G-Log.

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Old June 19th, 2009, 11:36
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FTI installation on the system running OTM server

Hello all,
I have OTM5.5 CU4 running on Windows Server 2003.
Now I have installed OBIEE 10.1.3 on the same system running OTM server.
For OBIEE Tomcat Server I have configured different ports to avoid any port conflicts,if any.
I have started all the OBIEE services and haven't seen any errors in any of the corresponding log files.
But when I access any of the links under "Transportation Intelligence" in OTM,I am getting the error "Page not found".
One suggestion was that I have to configure VirtualHosts since both OTM and OBIEE are running on the same system.
Can someone suggest any solution how to configure virtualhosts.

Thanks in advance,
Durga Rao
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Old June 19th, 2009, 13:48
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Re: FTI installation on the system running OTM server

Hello,

Nick is much more experienced with installing and troubleshooting than I am, but I do have one thing that may help.

Do you have a firewall on the Win2003 server, or between you and the server? I ask because of how FTI behaves - when you click on an FTI link, your browser is redirected from the OTM web server and connects directly to the FTI web server (Tomcat). If it's not able to make this connection, you'll get a "Page not found" error.

Hope this helps!

--Chris
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dgoli (July 2nd, 2009)
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Old June 19th, 2009, 14:11
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Re: FTI installation on the system running OTM server

Chris,
Thanks for your reply.
In this case,both OTM and FTI are running on the same system.
Do you think this firewall issue is applicable in this case as well?

Also when i run the URL http://hostnameort# (port# is one of the listen ports configured in OBIEEHOME\apache\conf\httpd.conf file),i am getting Blank Page.
Is this the issue with the firewall?

Thanks again,
Durga Rao

Quote:
Originally Posted by chrisplough View Post
Hello,

Nick is much more experienced with installing and troubleshooting than I am, but I do have one thing that may help.

Do you have a firewall on the Win2003 server, or between you and the server? I ask because of how FTI behaves - when you click on an FTI link, your browser is redirected from the OTM web server and connects directly to the FTI web server (Tomcat). If it's not able to make this connection, you'll get a "Page not found" error.

Hope this helps!

--Chris
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Old June 19th, 2009, 15:18
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Re: FTI installation on the system running OTM server

Durga,

Have you install apache for FTI and configured that to interface with tomcat for FTI? The 5.5 admin guide has many steps that are missing (unless they updated it). I would suggest that you get the 6.0 admin guide. Keep in mind you need to have the 9i client installed to get FTI working.

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Old June 22nd, 2009, 12:27
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Re: FTI installation on the system running OTM server

Hi Nick,

Thanks for your reply.
As suggested by the install guide,i copied the apache folder from OTM_HOME into OBIEE_HOME and made changes to the config files.

One more clarification regarding the port numbers used for OBIEE.
In the glog.properties,
aa_webserver=<hostId.DomainName>ort#
,the port#has to be the default port for the tomcat installed under OBIEE_HOME.Is this right?

Also I am bit confused to what portnumbers to be used for Listen ports in OBIEE_HOME/apache/conf/httpd.conf as both the OTM and OBIEE are running on the same windows machine.

If anyone can share a complete OBIEE installation guide for Windows platform,that would be really great.

Thanks,
durga Rao
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Old June 22nd, 2009, 12:38
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Re: FTI installation on the system running OTM server

aa_webserver is the apache port that is running your apache instance of FTI (Usually 8081). This isn't the tomcat port. It is in your workers.properties that you tell apache what port your FTI tomcat is running on. If you pull the 6.0 admin guide from metalink it has most of what needs to be done to get this working.
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dgoli (July 2nd, 2009)
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Old July 2nd, 2009, 11:07
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Re: FTI installation on the system running OTM server

Nick,

Thanks for your reply.
I am getting the error "Internet Explorer cannot display the webpage".
I believe the problem is with the Apache Server.
The installation guide that is provided says "Copy the apache folder from OTM_HOME into OBIEE_HOME and modify httpd.conf,worker.properties,mod_jk.conf to reflect ip address,location of the OBIEE_HOME"
This is what I have been doing so far even though you mentioned to install Apaches in your earlier replies..
Do I need to install the Apache Server as well(instead of just copying the apache folder as mentioned above)?

If Yes,
1)I tried installing Apache Server,but couldn't find worker.properties,mod_jk.conf files and few other directories under OBIEE_HOME/apache/conf dir.
2)what is the order of starting the services including the Apache Service.

Thanks in advance.
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Old July 2nd, 2009, 12:19
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Re: FTI installation on the system running OTM server

By installing Apache I meant copying it from your OTM directory. Have you changed all of the locations in all of the configuration files to point to the directory you have moved it to under FTI? Also have you changed the port to something like 8081? Did you update your workers.properties file to listen on the IP and port that the Tomcat for your FTI instance is running on?
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Old July 2nd, 2009, 19:53
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Re: FTI installation on the system running OTM server

Nick,
Thanks for your reply.
I copied the Apache directory to OBIEE_HOME and changed the location,ip address to the corresponding values in httpd.conf,worker.properties and mod_jk.conf.
I have installed the OBIEE on a separate system now.The listen ports in the httpd.conf are 80 and 443.
The same has been used in the glog.properties file
aa_webserver=OBIEEHost.domainName:80

I have modified the worker.properties to include the ip address and the ajp13 port(8009) of the Tomcat Server for OBIEE .

Any suggestions?

Thanks,
Durga Rao
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Old July 2nd, 2009, 19:57
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Re: FTI installation on the system running OTM server

When you mention "I have installed the OBIEE on a separate system now" is the Apache/Tomcat installed in the same directory with OBIEE? Also have you installed the Oracle 9i client for OBIEE?
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