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Installation and Upgrades Getting past the first step - installing and upgrading OTM / G-Log.

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  #1 (permalink)  
Old December 31st, 2009, 09:56
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Thumbs up OTM6 Web App services

Hi All,

We are installing OTM 6 using Weblogic 9.2 MP3 & Windows 2003 64 bit standard edition server. After successful installation of OTM, we are not able to find out the otm startup services on services.msc.

We tried stopping IIS services as mentioned in a thread in this site. But still we are not able to find those services.

Also there are no console.log files found for any of tomcat or weblogic under logs folder.

Pls help!!!!

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Uppiliyappan.M
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Old January 3rd, 2010, 02:21
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Re: OTM6 Web App services

In Windows, the most common issues are a) installation is not performed by Administrator; b) IIS is running during installation.

First, please try to start OTM manually to verfity whether OTM is installed correctly.
OTM App:
Open a Command Prompt window.
Code:
[OTM]\install\gc3env.cmd
[OTM]\weblogic\config\gc3domain\weblogic.bat console 
OTM Web (Tomcat):
Open another Command Prompt window.
Code:
[OTM]\install\gc3env.cmd
[OTM]\tomcat\bin\tomcat.bat console 
OTM Web (Apache):
Open another Command Prompt window.
Code:
[OTM]\install\gc3env.cmd
[OTM]\apache\bin\Apache.exe
Second, if you can start OTM properly, then proceed next steps to install services manually. Otherwise, you need to fix any errors in logs or re-install OTM.

OTM App:
Shut down service via Ctrl-C
Code:
[OTM]\weblogic\config\gc3domain\weblogic.bat install 
OTM Web (Tomcat):
Shut down service via Ctrl-C
Code:
[OTM]\tomcat\bin\tomcat.bat install 
OTM Web (Apache):
Shut down service via Ctrl-C
NOTE: Make sure you have IIS (or any other Web Server) stopped!
Code:
[OTM]\apache\bin\Apache.exe -k install -n OTMweb 
Then open Services MMC (services.msc) to verify all services are properly installed.
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Old January 4th, 2010, 10:04
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Re: OTM6 Web App services

Hi ,

We had followed your steps and still got the error. Please find attached console file for your reference.



Regards
Attached Files
File Type: txt console.txt (16.3 KB, 8 views)
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Old January 4th, 2010, 10:47
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Re: OTM6 Web App services

Quote:
Originally Posted by josephliang View Post
...
Second, if you can start OTM properly, then proceed next steps to install services manually. Otherwise, you need to fix any errors in logs or re-install OTM.
...
Sorry, man. I don't feel like to do your job since I don't see you have any motivation of trying by yourself.
Just give you a hint, read the log thoroughly.

In addition, please refer to Nick Polites' posts about OTM 6.0 installation issues and Metalink Note: 785595.1 - Oracle Transportation Management Version 6.0 Installation Notes and Updates
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Old January 4th, 2010, 12:50
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Re: OTM6 Web App services

Yep looks like your app isn't connecting to the database server:

INFO | 2010/01/04 16:29:05 | java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
INFO | 2010/01/04 16:29:05 | java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
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Old January 21st, 2010, 03:44
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Question Re: OTM6 Web App services

Hi
I had installed OTM 60 on Windows 2003 64Bit with OAS as app server.
as suggested above when ever i run the batch files systems just exits with attached results pls let me know if I am missing any configuration.
I had also set the enviorment variables as mentioned in the gc3env.cmd
Which batch file should be executed if we use OAS instead of Weblogic? I tried oc4j.bat
and Why does it not create a service automatically as it used do for 5.5?
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Old January 21st, 2010, 08:23
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Re: OTM6 Web App services

In previous versions, there was a program being used to register the services that Oracle is no longer able to distribute -- that's why it has become a manual process.

As for the difficulty with OAS, I'm not sure -- I haven't completed an OAS install on Win since v5.5. It sounds like you're running the right .bat file, though it's possible you've found an installer bug that hasn't been hit before. Most installs are moving to Linux, due to the Java memory limitations on Win32/Win64.

Just FYI - in v6.1 WebLogic becomes the default App server, since it's replacing OAS (or more precisely, it becomes the engine for the new OAS).

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