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Installation and Upgrades Getting past the first step - installing and upgrading OTM / G-Log.

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  #21 (permalink)  
Old July 24th, 2008, 15:09
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Smile Re: otmapp55 are having problems starting

Quote:
Originally Posted by nick.polites View Post
The only thing I see is this:

INFO | wrapper | 2008/07/24 17:35:45 | User logged out. Ignored.
STATUS | wrapper | 2008/07/24 17:35:48 | Machine is shutting down.

Not sure why the machine is shutting down. You may want to look at this. Besides this I don't see anything else that may be causing the problem. I would check your Oracle_OTM_v5.5_InstallLog.xml located in the root directory of OTM for any errors that may have occurred as part of the installation.

If all else fails, submit a ticket to Oracle support for assistance. Someone will need to look at your environment to debug the problem.
Nick,
sorry, I restarted my system, so "Machine is shutting down" appear in the log file.
I just removed all logs then I started tomcat\apache\weblogic, and I login glog. Click Purchase Order -- >Order Base --> New, appear error.
The attached files included the log and Oracle_OTM_v5.5_CU5_InstallLog.xml.

may have occurred as part of the installation:
1、SourceForge.net: Downloading ...
The connect is otiose, so i'am download wsdl4j-1.5.1.jar (rename to wsdl4j.jar).
2、The FinJ don't install because SourceForge.net: Downloading ... is otiose too.
3、The tablespace content is specified by oracle em.(http://localhost:1158/em)
4、I didn't execute the following step of the installation:
Reset Sequences((from admin guide))
(1). In SQL*Plus as the GLOGOWNER user, run:
Set serverout on size 1000000
Execute domainman.reset_sequence;
5、And, I don't install Fusion transportation intelligence (FTI).

Best wishes!
davidli.
Attached Files
File Type: zip logs.zip (221.6 KB, 0 views)

Last edited by davidli : July 24th, 2008 at 15:16.
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  #22 (permalink)  
Old July 24th, 2008, 15:27
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Re: otmapp55 are having problems starting

David,

You need to have all of the 3rd party files downloaded otherwise OTM will not startup correctly. If you are having problems downloading them, I would suggest contacting Oracle support for assistance.

Nick
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Old July 24th, 2008, 17:00
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Re: otmapp55 are having problems starting

Quote:
Originally Posted by nick.polites View Post
The only thing I see is this:

INFO | wrapper | 2008/07/24 17:35:45 | User logged out. Ignored.
STATUS | wrapper | 2008/07/24 17:35:48 | Machine is shutting down.

Not sure why the machine is shutting down. You may want to look at this. Besides this I don't see anything else that may be causing the problem. I would check your Oracle_OTM_v5.5_InstallLog.xml located in the root directory of OTM for any errors that may have occurred as part of the installation.

If all else fails, submit a ticket to Oracle support for assistance. Someone will need to look at your environment to debug the problem.
Quote:
Originally Posted by nick.polites View Post
David,

You need to have all of the 3rd party files downloaded otherwise OTM will not startup correctly. If you are having problems downloading them, I would suggest contacting Oracle support for assistance.

Nick

Nick,
Thank you very much, I just install the 3rd party files (wsdl4j-bin-1.4.zip FinJ /The connect of oracle provide is useable now), then all of 3rd party files are complete install now.
I just removed all logs then I started tomcat\apache\weblogic again, and I login glog. Click Purchase Order -- >Order Base --> New, appear following error:
HTTP Status 404 - /GC3/jsp/null/ORDER_BASE/Header.jspx

type Status report
message /GC3/jsp/null/ORDER_BASE/Header.jspx
description The requested resource (/GC3/jsp/null/ORDER_BASE/Header.jspx) is not available.
Apache Tomcat/5.5.26


The attached files included the log and Oracle_OTM_v5.5_CU5_InstallLog.xml.

may have occurred as part of the installation:
1、The tablespace content is specified by oracle em.(http://localhost:1158/em)
2、I didn't execute the following step of the installation:
Reset Sequences
1. In SQL*Plus as the GLOGOWNER user, run:
Set serverout on size 1000000
Execute domainman.reset_sequence;
3、And, I don't install Fusion transportation intelligence (FTI).

Best wishes!
davidli.
Attached Files
File Type: zip logs+Oracle_OTM_v5.5_CU5_InstallLog.zip (235.9 KB, 0 views)
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