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Installation and Upgrades Getting past the first step - installing and upgrading OTM / G-Log.

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  #11 (permalink)  
Old December 3rd, 2009, 12:40
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Re: otmapp55 not starting

I just have a feeling that you haven't gone through Admin Guide carefully. Please do so if that's the case, because I believe this won't be the only step you were missing!
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Last edited by josephliang; December 3rd, 2009 at 12:44.
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  #12 (permalink)  
Old December 4th, 2009, 14:21
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Re: otmapp55 not starting

Hi joseph

I have completed all the steps including dbpatch_55 from admin guide. Now my log says the following error

INFO | jvm 1 | 2009/12/04 20:21:32 | 204210K->139414K(1023424K), 0.9901303 secs]
INFO | jvm 1 | 2009/12/04 20:22:25 | 2009-12-04 20:22:25.316 WARNING Login Failure: all modules ignored
INFO | jvm 1 | 2009/12/04 20:22:25 | 2009-12-04 20:22:25.457 NOTIFICATION J2EE RMI-00004 Invalid username or password for GC3App (guest). Authentication failed.
INFO | jvm 1 | 2009/12/04 20:23:02 | 2009-12-04 20:23:02.629 WARNING Login Failure: all modules ignored
INFO | jvm 1 | 2009/12/04 20:23:02 | 2009-12-04 20:23:02.629 NOTIFICATION J2EE RMI-00004 Invalid username or password for GC3App (guest). Authentication failed.
INFO | jvm 1 | 2009/12/04 20:23:36 | 2009-12-04 20:23:36.380 WARNING Login Failure: all modules ignored
INFO | jvm 1 | 2009/12/04 20:23:36 | 2009-12-04 20:23:36.380 NOTIFICATION J2EE RMI-00004 Invalid username or password for GC3App (guest). Authentication failed.
INFO | jvm 1 | 2009/12/04 20:46:59 | 2009-12-04 20:46:59.610 WARNING Login Failure: all modules ignored
INFO | jvm 1 | 2009/12/04 20:46:59 | 2009-12-04 20:46:59.610 NOTIFICATION J2EE RMI-00004 Invalid username or password for GC3App (guest). Authentication failed.

I had looked into all the threads and changed the password of GC3Encodedpassword as VAU9uZtJtMwEb3tIVKgN49bfrnE=

I also tried GC3password=CHANGEME.

None of them worked out. Can you help me from coming out of this pls....

Thanks
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  #13 (permalink)  
Old December 4th, 2009, 14:35
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Re: otmapp55 not starting

If you run select * from gl_user where gl_user_gid = 'guest'; then it should return the info for the guest user. Is the gl_password = 'VAU9uZtJtMwEb3tIVKgN49bfrnE='?

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Old December 4th, 2009, 14:45
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Re: otmapp55 not starting

Quote:
In SQL*Plus as user GLOGOWNER, run:
@dbpatch_55.sql
Enter the passwords and connection strings when prompted

Check the log files (dbpatch log and update_content log) to ensure they are error free before proceeding to the next step
Have you checked all logs under glog/oracle/script8 folder?
dbpatch_55_XXX.log
update_content_XXX.log
update_password_XXX.log
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Old December 4th, 2009, 15:08
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Re: otmapp55 not starting

update_content, update_password are error free... dbpatch_55 has 1 error.. below is the same.

ERROR APPLYING update6629295b
ORA-00955: name is already used by an existing object
Updating password for new gl_users
(Call for updating password is update_password.cmd )
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Old December 4th, 2009, 15:17
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Re: otmapp55 not starting

Hi chris

The password for that user is not changed. Now i had set to VAU9uZtJtMwEb3tIVKgN49bfrnE= using the query "UPDATE GL_USER SET GL_PASSWORD=VAU9uZtJtMwEb3tIVKgN49bfrnE= WHERE GL_USER_GID='GUEST';

Now the password has changed..

Let me try restarting the servers now...
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  #17 (permalink)  
Old December 4th, 2009, 15:28
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Re: otmapp55 not starting

Same results... Still the authentication fails.... The following are the users with different passwords
e1, E1.admin, E1.default, blueprint, ebs, glog. Do i need to change any of these passwords to VAU9uZtJtMwEb3tIVKgN49bfrnE=
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  #18 (permalink)  
Old December 4th, 2009, 15:39
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Re: otmapp55 not starting

No - the only other one that may affect it is GUEST.ADMIN. Ensure that it is 'VAU9uZtJtMwEb3tIVKgN49bfrnE=' also. The rest of those users aren't used during startup.

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  #19 (permalink)  
Old December 4th, 2009, 15:49
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Re: otmapp55 not starting

The "ERROR APPLYING update6629295b" error can be ignored.

Could you show me your gc3env.cmd under [OTM]\install folder?
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  #20 (permalink)  
Old December 4th, 2009, 16:00
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Re: otmapp55 not starting

Hi joseph

Pls find attached the screen shot for your ref.

rgds
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File Type: jpg gc3env.jpg (34.0 KB, 4 views)
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