[dereference]

Originally Posted by chrisplough

Hello,

I'm glad to hear that you've gotten it working. Which route did you finally go down? Apache, Squid, WebSphere?

Please post the details to your final solution. This will help others who encounter a similar issue and keep our community growing.

Thanks,
Chris

Hi Chris,

Here are our final settings:

snippet from glog.properties in both OTM Web and App Servers:
========================================
glog.webserver.urlprefix=/otm

# web server URL (may differ from server name)
glog.webserver.URL=https://reverseproxy.our.org:443$glog.webserver.urlprefix$


And in ibmproxy.conf...

ReversePass https://otmprod.our.us/* https://reverseproxy.our.org/*

Thanks again so much


Joby

[dereference]

Originally Posted by dereference

Hi Chris,

Here are our final settings:

snippet from glog.properties in both OTM Web and App Servers:
========================================
glog.webserver.urlprefix=/otm

# web server URL (may differ from server name)
glog.webserver.URL=https://reverseproxy.our.org:443$glog.webserver.urlprefix$


And in ibmproxy.conf...

ReversePass https://otmprod.our.us/* https://reverseproxy.our.org/*

Thanks again so much


Joby

Oh by the way, the RP is IBM Websphere Edge Server. If we had not gotten this to work, we were gearing up to use Apache.



Just FYI

Thanks again Chris

Dereference

[pritam]

Hi,
I tried the steps given in this forum, still I am facing a weird error. I can get to the logon page through reverse proxy but when I type in id and password, the screen comes back to logon page (the id/password are valid
Here are the links that I see -
1. I type http://my.reverseproxy.com/appname in the browser
2. The request goes to OTM installation
http://my.reverseproxy.com/appname/G...vlet.umt.Login
3. all the js and image files are loaded correctly on page
4. I type in the user id and password and click login
5. The request goes to -
http://my.reverseproxy.com/appname/G.../1220640897958
then it is redirected (status 302) to -
http://my.reverseproxy.com/appname/G...rameGC3Servlet
then next request is -
http://my.reverseproxy.com//appname/...eGC3Servlet%3F

showing me the logon page again.
I am not able to understand why this is happening. When I remove the reverse proxy configuration, the application works fine.

Any pointers on this?
Thanks,
- Pritam.

[chrisplough]

Pritam,

Ensure that your RP is not parsing or modifying the javascript elements of the OTM pages. I've seen similar issues in the past when this was the case.

Also - what RP are you using?

Thanks,
Chris

[pritam]

Thanks Chris.
We are using Apache reverse proxy (2.2.9). How do I know that apache is doing something which it should, atleast the main logon page shows correctly with all the images, css and js loaded correctly.
Is there any specific configuration on apache to avoid the javascript element parsing?
Thanks,
- Pritam.

[pritam]

Finally I got this working. The issue is with cookie set-up. OTM sets up cookie with /GC path and that is not available after the reverse proxy changes the URL and all paths. I had to put following configuration in my reverse proxy to convert the cookie path -
ProxyPassReverseCookiePath / /appname

After this it started working fine.
Thanks all for help,
- Pritam.