[mosubram]

Hi,

We are getting the below error while adding order release into shipment.

Error Exception Rate Service PK cannot be null when ServiceTimeFixed flag on shipment is false

Please let us know if any of you faced this issue before.

Thanks,
Srikanth.

[bluesdude]

Originally Posted by mosubram

Hi,

We are getting the below error while adding order release into shipment.

Error Exception Rate Service PK cannot be null when ServiceTimeFixed flag on shipment is false

Please let us know if any of you faced this issue before.

Thanks,
Srikanth.

Hi Srikanth,

Has your issue been resolved? If not, try marking the Service Time Fixed checkbox on your shipment. Leaving it uncheck suggests that you want OTM to derive the timings of your shipment.

It may also be that your shipment is not associated to a Rate Offering that is tagged to a valid Rate Service.

Cheers,
Simon.